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مع الاختلاف في الأعمال والتخصصات و الانشطه أصبح قياس العملاء أداره العملاء من الأمور الصعبة، وتستخدم الشركة تلك المقياس لعده أغراض..ويبدأ الملف بالا جابه على التساؤل: هل يمكن القياس؟، ثم يتحدث عن ممارسي أداره العلاقات بالعملاء، توزيع المنتجات..،الغرض من قياس أداره علاقات العملاء، التأثير في صنع القرار، اطر قياس أداره العملاء، تحليل قيمتهم..، كما يعرض الأعمال المتعلقة بالمواجهة مع العملاء كعمليات التسويق، طاقه المبيعات..،ومؤشرات القياس المسقبلى كبطاقات التقييم المتوازنة..، ثم كيفيه تنفيذ قياس أداره علاقات العملاء وإنشاء إطار تقييم مركب، والتعقد في قياس أداره علاقات العملاء وكيفيه مواجهه ذلك.
اشترك الان في النشرة الاٍخبارية و ترقب استقبال افضل عروضنا علي بريدك الاٍلكتروني
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